it's easy. a big sign outside venue that says "if you are seen operating a cell phone during the show, you are automatically ejected". these hipsters have really affected my enjoyment by blocking my views to the stage whenever they hold those bleedin things up in the air in front of me.
You will not lose this case. It is obviously the seller's fault. I sell on eBay, and I go overboard when it comes to packing. I know what happens inside the USPS and UPS warehouses.
And dont forget to leave negative feedback so that other future buyers will be tipped off regarding the type of...